Many patients of gynecologist linked to infection exposure were new Canadians, unaware of complaint process

Claudia Gomez, a recent immigrant from Colombia, shared her harrowing experience with a gynecologist in Canada, which left her feeling helpless and vulnerable. She recounted how she went in for a routine pap test but ended up receiving a biopsy without any prior warning. The lack of communication and understanding of the medical system made it difficult for her to advocate for herself.

Following the initial report by CBC Toronto on a Toronto gynecologist, Dr. Esther Park, who was linked to potential exposure to blood-borne infections, several other patients came forward with their own negative encounters. Many of these patients, like Gomez, were new to Canada and faced challenges in navigating the healthcare system due to language barriers and lack of knowledge on how to file complaints.

Toronto Public Health notified around 2,500 patients about potential exposure to hepatitis B, hepatitis C, and HIV at Park’s clinic due to improper cleaning protocols. Despite no confirmed infections related to the practice, the investigation is ongoing with no updates to share at this time.

Gomez sought help from a nearby non-profit organization that provided immigration and settlement support after her traumatic experience. She received pain medication, a pad, and a safe space to rest, not realizing she could file a complaint through the College of Physicians and Surgeons of Ontario (CPSO). As a newcomer, she felt voiceless and powerless in the face of such a distressing situation.

Natalie Mehra, the executive director of the Ontario Health Coalition, emphasized the importance of speaking up against healthcare professionals who engage in misconduct. She highlighted the power imbalance and fear that often prevent patients from filing complaints, especially when language barriers further complicate access to support.

The CPSO is currently investigating Dr. Esther Park regarding infection control issues in her practice, with her license restricted to office-based gynecology as of December. The CPSO offers interpreter services in 240 languages to facilitate communication between patients and the College, ensuring that questions and concerns are accurately addressed.

Syed Hussan, the executive director of the Migrant Workers Alliance for Change, called for proactive enforcement measures to hold accountable those in positions of power working with vulnerable populations. He stressed the need for education on proper protocols to prevent similar incidents in the future.

Despite multiple attempts to contact Dr. Esther Park’s clinic for a response, CBC Toronto has not received any feedback. The clinic’s answering machine states that Park is retiring and closing the office in April.

Looking back on her experience, Gomez, now working as an occupational therapist in healthcare, regrets not speaking up sooner. She hopes that sharing her story will empower other patients, especially women new to Canada, to advocate for their health and seek justice if they feel their well-being is compromised.