Bissell recalls more than 3 million hand-held steam cleaners after dozens of people burned
Around 3.3 million steam cleaners are being recalled across North America because of a burn hazard that has resulted in consumers reporting more than 150 injuries.
According to the U.S. Consumer Product Safety Commission and Health Canada, select models of Bissell-branded Steam Shot hand-held steam cleaners can spew hot water or steam while the products are in use or being heated.
Michigan-based Bissell has received 183 reports of hot water or steam expelling from the products, including 157 reports of minor burns.
Of those, according to Health Canada, 14 have been in Canada, including 12 reports of injuries.
Health Canada lists seven models of the steam cleaner that are subject to the recall.
The model numbers can be found on the the product-rating label located on the bottom of the unit. The affected product colours include green, grey, white and blue.
Consumers are urged to immediately stop using the now-recalled steam cleaners and contact Bissell for an $82 credit to be used for a purchase on the company’s Canadian website or a $55 refund.
Customers can contact Bissell toll free at 1-855-739-1702, by emailing RecallNA@bissell.com or online at Canada.BISSELL.com/steamshotrecall or by visiting Canada.BISSELL.com and clicking on the “Product Recalls” link at the bottom of the page.
