She only learned her privacy had been breached by filing an access to information request
A recent incident in Nova Scotia has shed light on the issue of privacy breaches in the healthcare system, prompting concerns about the safety of personal health records. Patricia Celan, a woman from Nova Scotia, discovered that her health records had been inappropriately accessed multiple times by a fellow medical school resident. This discovery was made only after Celan filed an access to information request last June.
The breach of Celan’s privacy was confirmed by officials at both Dalhousie University and Nova Scotia Health. Despite the confirmation of the breach, Celan was informed that little could be done as the resident in question had already completed his training and was working as a doctor in another province. This lack of consequences for the individual responsible for the breach has raised concerns about the priorities and values within the healthcare system.
Celan has taken further action by filing a complaint with the College of Physicians and Surgeons of Nova Scotia. However, the response from both Dalhousie University and Nova Scotia Health has been limited, with no interviews granted for this story. Dalhousie University emphasized the importance of professionalism among its learners and stated that breaches of professionalism are taken seriously and addressed accordingly.
Nova Scotia Health reiterated its commitment to maintaining privacy and stated that privacy policies and processes are in place to protect individuals’ records. Routine audits and training on confidentiality and privacy are provided to all individuals acting on behalf of Nova Scotia Health. When a privacy breach is suspected, investigations are conducted, and appropriate action is taken upon confirmation.
This incident is not the first time Celan’s privacy has been compromised. She recalled previous instances where sensitive information about her was mistakenly shared by senior school staff. Despite being told that these incidents were accidents, Celan expressed her frustration at the repeated breaches of her privacy.
David Fraser, a privacy lawyer specializing in privacy law, emphasized the importance of individuals being proactive in protecting their privacy. He highlighted the vulnerability of individuals with friends or family members who may have access to their records. While automated systems can help detect snooping, Fraser emphasized the need for rigorous audits, reviews, and consequences for breaking the rules to mitigate the risk of privacy breaches.
The incident involving Celan serves as a reminder of the importance of safeguarding personal health records and the need for accountability within the healthcare system. It is crucial for individuals to be aware of their rights and take necessary steps to protect their privacy in an increasingly digital age.
