We partner with world-renowned scambusters to create our own fraud-fighting call centre

Phone and online scammers have long been a thorn in the side of society, operating with impunity from abroad and targeting vulnerable individuals for financial gain. However, there is a glimmer of hope in the form of a dedicated group of individuals known as the “scambusters.” These scambusters, with a combined social media following of over 10 million, have joined forces with CBC’s Marketplace to create a fraud-fighting center aimed at disrupting criminal networks and protecting potential victims.

One such scambuster is Jim Browning, often referred to as the “godfather” of scambusting. With a background in computer engineering, Browning uses his skills to infiltrate scam call centers, gather information on the perpetrators, and work with authorities to shut down their operations. Through his efforts, thousands of scam call centers have been exposed, and numerous victims have been saved from falling prey to fraudsters.

Another key player in the fight against scams is Pleasant Green, who takes a unique approach by trying to understand the psychology of scammers and convince them to change their ways. By inserting himself into scams and educating potential victims on red flags to watch out for, Green aims to prevent individuals from falling victim to fraudulent schemes.

On the lighter side of things, popular YouTuber Kitboga uses his technical wizardry and improv skills to waste scammers’ time by pretending to be a victim. Through his comedic antics, Kitboga not only entertains his audience but also prevents scammers from targeting unsuspecting individuals, ultimately disrupting their operations.

As financial crime continues to rise in Canada, with losses exceeding $630 million in 2024, the efforts of these scambusters are more important than ever. By raising awareness, educating the public, and working with law enforcement agencies, these individuals are making a significant impact in the fight against scams.

Marketplace has played a crucial role in shining a light on various scams, including exposing overseas criminal operations and revealing the individuals involved in running scam call centers. Through their investigative reporting and collaboration with scambusters, Marketplace is helping to protect Canadians from falling victim to fraudsters and ensuring that justice is served.

In conclusion, while phone and online scammers may seem beyond accountability, the efforts of dedicated individuals like Jim Browning, Pleasant Green, and Kitboga are making a real difference in the fight against fraud. By working together with organizations like Marketplace, these scambusters are disrupting criminal networks, saving potential victims from financial ruin, and ultimately making the internet a safer place for everyone.