ER wasn’t prepared to handle quadriplegic Quebec man, staff testifies at coroner’s inquiry

Staff members at a hospital in Saint-Jérôme, Quebec, are facing scrutiny after the tragic death of Normand Meunier, a quadriplegic man who developed a severe bedsore during his stay in January 2024. The emergency room at the hospital was reportedly ill-equipped to handle a patient with Meunier’s complex medical needs, leading to devastating consequences.
During the coroner’s inquiry into Meunier’s death, hospital staff testified about the care he received and the resources available at the time. Meunier spent four days on a stretcher in the hospital’s overcrowded emergency room after being admitted with a respiratory virus. His partner, Sylvie Brosseau, revealed that without access to a special mattress, Meunier developed a major pressure sore that worsened significantly, impacting his recovery and prognosis.
Nurses who treated Meunier testified that they had requested a special pressure mattress to prevent bedsores, but it never arrived. The emergency room was operating at over 150% capacity, with a severe shortage of staff, making it difficult to provide adequate care. Stéphanie Arruda-Tavares, a nurse at the time, noted that while there was bedsore training available, it was not mandatory at the hospital.
The hospital was also lacking essential equipment, including therapeutic mattresses and bariatric mattresses for plus-sized patients. Some nurses even mentioned a shortage of basic supplies like pillows. Marion Lenoble, a nurse in the emergency department, recalled putting in a request for a therapeutic mattress for Meunier, only to find him still in the emergency room the next day.
Dr. Pierre-Olivier Tremblay, an ER doctor, described Meunier’s complex medical history, including comorbidities like hypertension, diabetes, and heart problems. Despite his physical ailments, Meunier’s suffering seemed to be more psychological. Tremblay admitted to requesting a special mattress for Meunier, acknowledging the necessity of such equipment.
The situation has raised serious concerns about the quality and safety of care at the hospital and within the broader healthcare system. Meunier’s decision to pursue medical assistance in dying underscores the challenges faced by patients with complex medical needs. His partner, Sylvie Brosseau, hopes that sharing Meunier’s story will lead to meaningful changes in healthcare practices.
As the inquiry continues, more hospital staff are expected to testify, shedding light on the circumstances surrounding Meunier’s tragic death. Brosseau is scheduled to share her perspective, highlighting the need for improvements in patient care and resource allocation. Meunier’s untimely passing serves as a poignant reminder of the importance of ensuring that all patients receive the necessary care and support during their time of need.